Support

How can we help?

Answers to common questions about List Hound, plus a direct line to us for anything else — bug reports, feature requests, or account help.

Still stuck?

We read every message and reply within 1–2 business days.

Email support

Frequently asked questions

What is List Hound?

List Hound is a shopping list app for iOS that compares real, local prices for the items on your list across the stores near you — groceries, pharmacy, and more — so you know where to shop before you leave the house.

Which stores and areas does List Hound support?

List Hound is rolling out store coverage gradually, starting with the Kroger family of stores and expanding from there. Coverage depends on your ZIP code and which retailers currently offer an official pricing API in your area.

If a store or region you shop in isn't covered yet, let us know — requests like this directly shape what we add next.

Where do the prices come from?

Prices come from sanctioned retailer programs and official store APIs, not screen-scraping. That means prices can occasionally lag a very recent in-store change, but they reflect real, current pricing for your area rather than a national average.

What data does List Hound collect, and is it safe?

List Hound only uses the information it needs to build your list and find nearby prices, such as your list items and an approximate location (ZIP code) for store matching. We don't sell your data.

If you'd like a copy of your data or want it deleted, email listhound@loewinger.ai and we'll take care of it.

How do I delete my account or my data?

Email us at listhound@loewinger.ai from the address associated with your account and ask for deletion. We'll confirm once it's done, typically within a few business days.

I found a bug or the app isn't working right — what do I do?

Email listhound@loewinger.ai with a short description of what happened, your device model, and your iOS version. A screenshot helps a lot if you have one.

Can I suggest a feature or a store to add?

Yes — that's some of our favorite mail to get. Send it to listhound@loewinger.ai.

I'm a retailer or in the press — who do I talk to?

Reach out to listhound@loewinger.ai and we'll get back to you.